@extends('cfp.layouts.master')
@section('content')
    <div class="content">
        <div class="row">
            <div class="col-12">
                <div class="block block-rounded block-bordered block-fx-shadow">
                    <div class="block-header block-header-default">
                        <h3 class="block-title">{{ __("cfp.TicketDetails") }} <small>#{{ $ticket->TID }}</small></h3>
                        <div class="block-options">
                            <a href="{{ route('cfp.support.all') }}" class="btn btn-sm btn-success">Back to tickets</a>
                        </div>
                    </div>
                    <div class="block-content p-4">
                        <div class="row">
                            <div class="col-lg-8 col-12">
                                <form>
                                    <div class="form-group">
                                        <label>{{ __("cfp.OpenedBy") }}</label>
                                        <div class="form-text">{{ $ticket->user->NICK ?? "No character" }}</div>
                                    </div>
                                    <div class="form-group">
                                        <label>{{ __("cfp.TicketSubject") }}</label>
                                        <div class="form-text">{{ $ticket->TICKET_SUBJECT }}</div>
                                    </div>
                                    <div class="form-group">
                                        <label>{{ __("cfp.TicketCategory") }}</label>
                                        <div class="form-text">{{ $ticket->category->CATEGORY_NAME }}</div>
                                    </div>
                                    <div class="form-group">
                                        <label for="text">{{ __("cfp.TicketText") }}</label>
                                        <textarea id="text" class="form-control form-control-alt" disabled readonly>{{ $ticket->TICKET_TEXT }}</textarea>
                                    </div>
                                </form>
                            </div>
                            <div class="col-lg-4 col-12">
                                <form class="bg-body-light border rounded p-3">
                                    <div class="form-group">
                                        <label>{{ __("cfp.TicketManager") }}</label>
                                        <div class="form-text">{{ $ticket->authority->NICK ?? "Waiting ..." }}</div>
                                    </div>
                                    <div class="form-group">
                                        <label>{{ __("cfp.TicketStatus") }}</label>
                                        <div class="form-text">{!! Helper::web_getTicketStatus($ticket->TICKET_STATUS_NARF, true) !!}</div>
                                    </div>
                                    <div class="form-group">
                                        <label>{{ __("cfp.TicketRegister") }}</label>
                                        <div class="form-text">{{ Helper::date_stringFormat($ticket->REG_DATE) }}</div>
                                    </div>
                                    <div class="form-group">
                                        <label>{{ __("cfp.TicketLastUpdate") }}</label>
                                        <div class="form-text">
                                            @if ($ticket->LAST_UPDATE != null)
                                                {{ Helper::date_stringFormat($ticket->LAST_UPDATE) }}
                                            @else
                                                Waiting ...
                                            @endif
                                        </div>
                                    </div>
                                </form>
                            </div>
                        </div>
                    </div>
                </div>
            </div>
            <div class="col-12">
                <div class="block block-rounded block-bordered block-fx-shadow">
                    <div class="block-header block-header-default">
                        <h3 class="block-title">{{ __("cfp.AnswerTheTicket") }}</h3>
                    </div>
                    <div class="block-content p-4">
                        @if ($ticket->TICKET_STATUS_NARF != 'F')
                            @if ($ticket->authority != null && $ticket->authority->USN != $user_data->USN)
                                <div class="alert alert-warning a-fix">{{ __("cfp.TopicResponsible") }} <strong>{{ $ticket->authority->NICK }}</strong>.</div>
                            @endif
                            @include('cfp.components.error_alert', ["isSession" => false, "name" => "text"])
                            @include('cfp.components.error_alert')
                            <form method="post" action="{{ route("cfp.all.api.answerSupport", $ticket->TID) }}">
                                @csrf
                                <div class="form-group">
                                    <label for="text">{{ __("cfp.Answer") }} ...</label>
                                    <textarea class="form-control form-control-alt" name="text" id="text" rows="5" placeholder="{{ __("cfp.TypeAnswer") }} ..."></textarea>
                                </div>
                                <div class="form-group">
                                    <div class="row">
                                        @if ($ticket->authority != null && $ticket->authority->USN == $user_data->USN)
                                            <div class="col-lg-6 col-12">
                                                <input type="submit" class="btn btn-block btn-success" value="{{ __("cfp.Answer") }}" />
                                            </div>
                                            <div class="col-lg-6 col-12">
                                                <input type="submit" name="canClose" class="btn btn-block btn-success" value="{{ __("cfp.AnswerAndClose") }}" />
                                            </div>
                                        @else
                                            <div class="col-12">
                                                <input type="submit" class="btn btn-block btn-success" value="{{ __("cfp.Answer") }}" />
                                            </div>
                                        @endif
                                    </div>
                                </div>
                            </form>
                        @else
                            <div class="row">
                                <div class="col-12">
                                    <div class="alert alert-success a-fix">{{ __("cfp.TicketFinalized") }}.</div>
                                </div>
                            </div>
                        @endif
                    </div>
                </div>
            </div>
            <div class="col-12">
                <div class="block block-rounded block-bordered block-fx-shadow">
                    <div class="block-header block-header-default">
                        <h3 class="block-title">{{ __("cfp.TicketResponse") }}</h3>
                    </div>
                    <div class="block-content p-4">
                        @forelse ($ticket->answers as $answer)
                        <div class="row">
                            <div class="col-12">
                                <div class="block block-rounded block-bordered">
                                    <div class="block-header block-header-default">
                                        @if(isset($answer->user))
                                            <h3 class="block-title">Reply from {{ $answer->user->NICK }}</h3>
                                        @else
                                            <h3 class="block-title">Reply from Unknown</h3>
                                        @endif
                                    </div>
                                    <div class="block-content p-3">
                                        <p class="m-0">
                                            {{ $answer->TEXT ?? "N/A" }}
                                        </p>
                                    </div>
                                </div>
                            </div>
                        </div>
                        @empty
                            <div class="row">
                                <div class="col-12 text-center">
                                    <p>
                                        {{ __("cfp.TicketNoAnswerNoResponsible") }}.<br>
                                        {{ __("cfp.TicketSetOwner") }}.
                                    </p>
                                </div>
                            </div>
                        @endforelse
                    </div>
                </div>
            </div>
        </div>
    </div>
@endsection